Terms of Service

1. Acceptance of Terms

By accessing or using the Cripe mobile application (cripe.app) or any of our services (collectively, the "Services"), you agree to be bound by these Terms of Service. These Services are operated by TENSORTACTIC SOLUTIONS PRIVATE LIMITED. If you do not agree to these Terms, do not use our Services.

2. Eligibility

To use Cripe, you must:

• •Be at least 18 years old (or the age of majority in your jurisdiction)
• •Be a resident of a supported country (India, US, UK, Germany, Japan, Brazil, Mexico, Philippines, Thailand, Indonesia)
• •Have a valid email address and phone number
• •Complete our Know Your Customer (KYC) verification process
• •Not be on any sanctions list or prohibited from financial services

3. Account Registration

You must provide accurate, current, and complete information during registration including your email, phone number, and Cripe ID (@cripe username). You are responsible for maintaining the confidentiality of your account credentials, transaction PIN, and for all activities under your account. Notify us immediately at support@cripe.app of any unauthorized use.

4. Services Description

Cripe provides:

• •Peer-to-peer money transfers using USDC stablecoin technology
• •Digital wallet services for storing value (displayed in your local currency)
• •QR code-based payment functionality
• •Money request functionality
• •Bank account withdrawal services via off-ramp partners
• •Top-up via cards, bank transfer, or UPI (India)

5. Fees

Peer-to-peer transfers between Cripe users are free. Fees apply to:

• •Top-ups: Card (3.9%), Bank/ACH (1.8%), UPI (1%)
• •Withdrawals: 0.5% - 1.5% depending on off-ramp partner and country

Current fee schedules are displayed before each transaction. We may update fees with 30 days notice.

6. Transaction Limits

Transaction limits vary by KYC verification tier:

Regional limits may also apply based on local regulations (e.g., RBI LRS limit of $250,000/year for India).

7. Prohibited Activities

You agree not to:

• •Use Cripe for illegal activities including money laundering or terrorism financing
• •Violate any applicable laws, regulations, or third-party rights
• •Provide false or misleading information
• •Attempt to circumvent security measures or access controls
• •Transfer funds to/from OFAC-sanctioned countries (Iran, North Korea, Cuba, Syria, etc.)

8. Account Suspension & Refunds

We may suspend or terminate your account if we suspect fraudulent activity, Terms violations, or as required by law. If a withdrawal fails via our off-ramp partners, your balance will be automatically refunded to your Cripe wallet. Transfers between Cripe users are instant and cannot be reversed — if you send to the wrong recipient, contact support to request a refund from the recipient.

9. Limitation of Liability

THE SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW, TENSORTACTIC SOLUTIONS PRIVATE LIMITED'S LIABILITY IS LIMITED TO THE AMOUNT OF FEES YOU PAID IN THE 12 MONTHS PRECEDING THE CLAIM. WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES.

10. Governing Law

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Bangalore, Karnataka.

11. Changes to Terms

We may modify these Terms at any time. Material changes will be notified 30 days in advance via email or in-app notification. Continued use after changes constitutes acceptance.

12. Contact

For questions about these Terms, contact us at:
legal@cripe.app